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Terms & Conditions

No Contact — effective 31 August 2026

1. Agreement

These Terms & Conditions are an agreement between you and the developer of No Contact: AI Coach ("we", "us"). By downloading or using the app, or by using this website — including the quiz — you agree to them. If you do not agree, do not use the app or the website.

2. Who may use the app

You must be old enough to enter into this agreement in your country (18 in most places), or use the app with the involvement and consent of a parent or legal guardian. The app is not directed at children.

3. Your license

We grant you a personal, non-exclusive, non-transferable, revocable license to use the app on Apple devices you own or control, for your own personal, non-commercial use, in line with these terms and the App Store Terms of Service.

4. Subscriptions

• Some features require a paid No Contact Pro subscription, offered in several billing periods (for example weekly or yearly). Prices are shown in the app before you buy.
• Some plans include a free trial. The trial's length is shown at the point of purchase. If you do not cancel at least 24 hours before the trial ends, the subscription starts and your Apple account is charged.
• Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. Your Apple account is charged for renewal within 24 hours before the period ends.
• You can manage or cancel at any time in your device's Settings → Apple Account → Subscriptions. Deleting the app does not cancel a subscription.
• Payments are processed by Apple. Refunds are handled by Apple under App Store rules; we cannot issue refunds directly. See our Refund Policy and reportaproblem.apple.com.
• Any unused portion of a free trial is forfeited when you purchase a subscription.

5. The AI coach

The coach generates responses with artificial intelligence. It can be wrong, incomplete, or a poor fit for your situation, and its responses are supportive conversation, not professional advice. Use your own judgment, and never rely on the coach in place of professional help for medical, mental-health, legal, or safety decisions.

6. The website and the quiz

The quiz result and the guides on this site are self-help information. The quiz reads patterns from your own answers by fixed rules; it is not a clinical assessment, and nothing on this site is medical, mental-health, legal, or professional advice. If you leave your email, we use it as described in the Privacy Policy.

If you purchase the No Contact membership on this website (£39.99 per year — your personalized plan plus No Contact Pro in the iOS app), payment is processed by Paddle as merchant of record. The membership renews yearly until cancelled; you can cancel from any Paddle receipt email or by writing to us, and you keep access until the end of the period you paid for. It carries the 30-day money-back guarantee in our Refund Policy. Statutory consumer rights are unaffected.

7. Acceptable use

You agree not to misuse the app or the website — including attempting to break, overload, or reverse-engineer them, using them for anything unlawful, or using them to harm, harass, or monitor another person.

8. Your content

What you write in the app — journal entries, letters, chat messages — is yours. We claim no ownership of it. Content you create is stored on your device as described in the Privacy Policy.

9. Our content

The app and this website, including their design, text, artwork, lessons, and software, are protected by intellectual-property laws and remain ours or our licensors'. You may not copy, redistribute, or create derivative works from them except as these terms allow.

10. Disclaimers

The app and the website are provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose. We do not promise they will be uninterrupted, error-free, or that they will produce any particular personal outcome.

11. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages, or loss of data, arising from your use of the app or the website. Our total liability for any claim is limited to the amount you paid us through the app in the twelve months before the claim. Nothing in these terms limits liability that cannot be limited by law.

12. Termination

You can stop using the app and the website at any time. We may suspend or end access if you break these terms. Sections that by their nature should survive (8–13) survive termination.

13. Governing law

These terms are governed by the laws of England and Wales, and disputes are subject to the exclusive jurisdiction of its courts, except where the law of your country of residence gives you mandatory consumer protections and jurisdiction.

14. Apple

These terms are between you and us, not Apple. Apple has no obligation to provide support or maintenance for the app and is not responsible for addressing claims relating to it. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

15. Changes

We may update these terms; the current version always lives at this page with its effective date. If a change is material, the app will surface it before it applies to you.

16. Contact

Questions about these terms: info@nocontact.uk